RECENT EXPERIENCES
Product Management Professional Certification
IBM
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2024 - Current
Currently enrolled in the IBM Product Management Professional Certification, gaining comprehensive knowledge and skills in product strategy, user-centric design, market analysis, and agile methodologies, equipped me with the expertise to effectively manage product lifecycles, prioritize features based on user needs, and collaborate cross-functionally to deliver exceptional products.
UX Designer Certification
DesignLab
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2022 - 2023
Completed over 480 hours of rigorous coursework, engaged in 100+ hours of challenging hands-on exercises, and received 40+ hours of intensive 1-on-1 coaching from an experienced mentor. Conducted user research and crafted intuitive solutions with a keen attention to detail, ensuring I executed at a high level.
Administration Specialist
AMSG
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2022 - 2022
Excelled in coordinating and streamlining procedures, notably boosting processing efficiency for over 4,000 refugee cases. Meticulously oversaw team performance, ensured compliance with privacy regulations, and served as a pivotal point of contact for internal inquiries, demonstrating my commitment to precision, organization, and effective communication.
Operation Support Specialist
Xator Corp
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2021 - 2022
Collaborated closely with departments like DHS, IRC, and UCG to bolster Afghan refugee programs, demonstrating adeptness in managing tasks and liaising with government agencies. Took the lead in key management functions, ensured meticulous data handling, and provided pivotal administrative support, underscoring my proficiency in optimizing project operations and enhancing team performance.